Privacy Policy

We are committed to protecting your privacy and the personal information you share with us. This Privacy Policy explains how we collect, use, and share your information when you visit our Site, make a purchase, or contact us. By using our Site, you agree to the collection and use of information in accordance with this Policy.

We may collect information that you provide directly to us, such as your name, billing and shipping address, email address, phone number, payment information (which is processed securely by our payment providers), and any messages or information you send through our contact form, email, or social media. We also automatically collect certain information when you visit the Site, including your IP address, browser type, device type, operating system, pages and products viewed, date and time of your visit, and the website or link that referred you to our Site. This information helps us understand how visitors use our Site and allows us to improve your shopping experience.

We use your personal information primarily to process and fulfill your orders, to communicate with you about your orders and deliveries, and to respond to your questions and customer service requests. We may also use your information to send you marketing emails or newsletters if you choose to receive them, to personalize and improve your experience on the Site, to prevent fraud and protect the security of the Site, and to comply with legal obligations, including tax and accounting requirements.

We do not sell your personal information. However, we may share your information with third-party service providers that help us operate our business and the Site. These may include payment processors, shipping carriers, email marketing platforms, website hosting providers, analytics services, and other technical or professional service providers. These third parties only receive the information necessary to perform their functions and are expected to protect your information and use it only for the services they provide to us. We may also disclose information if required to do so by law or if we believe that such action is necessary to protect our rights, property, or safety, or that of our customers or others.

Our Site uses cookies and similar tracking technologies. Cookies are small data files placed on your device that help us remember your preferences, keep items in your shopping cart, understand how you use the Site, and support our marketing and advertising efforts. You can usually set your browser to refuse cookies or to alert you when cookies are being sent, but some parts of the Site may not function properly if you disable cookies.

As described in this Privacy Policy, we collect personal information from your interactions with us and our Site, including through cookies and similar technologies, and we may share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in this Privacy Policy. Sharing of personal information for targeted advertising based on your interactions across different websites may be considered a “sale”, “sharing”, or “targeted advertising” under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please contact us using the information provided at the end of this Policy. If you visit our Site with the Global Privacy Control (GPC) opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt out of activity that may be considered a “sale” or “sharing” of personal information, or other uses that may be considered targeted advertising, for the device and browser you used to visit our Site.

If you subscribe to our newsletter or other marketing communications, we may use your email address (and, if applicable, your phone number) to send you promotions, special offers, new arrivals, and updates about Cloudé Boutique. You can opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails or by contacting us directly. If we use SMS marketing, you may opt out by following the instructions included in the message. Even if you opt out of marketing, we may still send you non-marketing communications related to your orders or account.

We keep your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to provide our services, and to comply with legal, tax, and accounting requirements. When we no longer need your information for these purposes, we will delete it or anonymize it where reasonably possible.

Depending on where you live, you may have certain rights in relation to your personal information. These may include the right to access the personal information we hold about you, to request corrections if any information is inaccurate or incomplete, and to request deletion of your information, subject to legal and contractual obligations. You may also have the right to opt out of certain uses of your information, including marketing communications and targeted advertising. To exercise any of these rights, please contact us at the email address listed below.

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as reasonably possible.

Our Site may contain links to websites or services that we do not operate. We are not responsible for the privacy practices or the content of those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable laws. Any updates will be posted on this page with an updated “Last updated” date. Your continued use of the Site after we post any changes means that you accept the revised Privacy Policy.

If you have any questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at in@cloudeboutique.com.