Terms of services

Last updated: November 21, 2025

These Terms of Service (“Terms”) govern your use of the website www.cloudeboutique.com (the “Site”) and any purchases you make from Cloudé Boutique (“Cloudé Boutique”, “we”, “us”, or “our”). By accessing or using the Site, and by placing any order, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site or make purchases from us.

By using our Site and/or purchasing something from us, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this Site. You may not use our products or Site for any illegal or unauthorized purpose, nor may you, in the use of the Site, violate any laws in your jurisdiction. You agree not to transmit any worms, viruses, malicious code, or anything of a destructive nature. We reserve the right to refuse service to anyone, for any reason, at any time, to the extent permitted by law.

We reserve the right to modify or discontinue the Site, or any part of it, at any time and without notice. We are not liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Site. You understand that your content (not including payment information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements. Payment information is always encrypted during transfer over networks through our payment providers.

We strive to provide accurate, current information on the Site, but we do not guarantee that all information is complete, up to date, or error-free. The material on the Site is provided for general information and shopping purposes only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Site or on any related page is inaccurate at any time without prior notice, including after you have submitted your order.

Certain products or services may be available exclusively online through the Site and may have limited quantities. All products are subject to return or exchange only according to our Return Policy. We make every effort to display as accurately as possible the colors and images of our products, but we cannot guarantee that your device’s display of any color will be accurate. All descriptions of products, product pricing, and product availability are subject to change at any time without notice, at our sole discretion, and we reserve the right to discontinue any product at any time. Any offer for any product or service made on this Site is void where prohibited.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order, including orders placed using the same customer account, the same credit card, or the same billing and/or shipping address. If we change or cancel an order, we may attempt to notify you by using the email address and/or billing address/phone number provided at the time the order was made. We also reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

All prices are listed in the currency shown on the Site and are subject to change without notice. You agree to pay all charges at the prices in effect at the time of your order, including any applicable taxes and shipping fees. Payment must be made through the payment methods accepted on the Site. By submitting payment information, you represent and warrant that you are authorized to use the chosen payment method and that you authorize us, or our payment processor, to charge your payment method for the total amount of your order.

Orders are shipped in accordance with our Shipping Policy, which is incorporated into these Terms by reference. Any delivery dates or time frames provided are estimates only and are not guaranteed. Title and risk of loss for products pass to you when we transfer the products to the carrier. We are not responsible for lost, stolen, or damaged packages after delivery has been confirmed by the carrier, although we will do our best to support you where possible. All returns, exchanges, and store credits are governed by our Return Policy. By making a purchase, you agree to the terms of our Return Policy, including any limitations, time frames, and conditions on eligible items. We do not offer cash or card refunds except where required by law; approved returns are generally issued as store credit as described in our Return Policy.

All content on the Site, including but not limited to text, graphics, logos, images, photographs, videos, and software, is the property of Cloudé Boutique or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from the Site without our prior written consent, except as necessary for your personal, non-commercial use of the Site.

From time to time, we may provide access to third-party tools, services, or links to third-party websites that we do not control. These are provided “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We are not responsible for and shall have no liability for any third-party content, products, services, websites, or tools. Your use of third-party websites and tools is entirely at your own risk and subject to the terms and policies of those third parties.

You are prohibited from using the Site or its content for any unlawful purpose or to solicit others to perform or participate in unlawful acts; to violate any international, federal, or local regulations, rules, laws, or ordinances; to infringe upon or violate our intellectual property rights or the intellectual property rights of others; to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; to submit false or misleading information; to upload or transmit viruses or any other type of malicious code; to collect or track the personal information of others; to spam, phish, pharm, pretext, spider, crawl, or scrape; or to interfere with or circumvent the security features of the Site or any related website. We reserve the right to terminate your use of the Site if you violate any of these prohibitions.

We do not guarantee, represent, or warrant that your use of our Site will be uninterrupted, timely, secure, or error-free. You agree that we may remove the Site for indefinite periods of time or cancel the Site at any time, without notice to you. You expressly agree that your use of, or inability to use, the Site is at your sole risk. Except as otherwise expressly provided, the Site and all products and services delivered to you through the Site are provided “as is” and “as available” for your use, without any representations, warranties, or conditions of any kind, either express or implied, to the fullest extent permitted by law.

To the maximum extent permitted by law, Cloudé Boutique and its owners, members, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Site or any products purchased from us. In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount you paid to us for the product or service giving rise to the claim.

You agree to indemnify, defend, and hold harmless Cloudé Boutique and our owners, members, employees, and agents from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of [Insert governing jurisdiction, e.g., the State of Florida, USA], without regard to its conflict of law principles. We reserve the right to update, change, or replace any part of these Terms at any time by posting updates and changes on the Site. It is your responsibility to check this page periodically for changes, and your continued use of the Site following the posting of any changes constitutes acceptance of those changes.

If you have any questions about these Terms of Service, please contact us at in@cloudeboutique.com.